This Privacy Policy (the “Policy”) describes how the Duluth Area Family YMCA (“the Y”) uses and protects the personal information you provide on our website (“the Website” or “Website”), in our facilities or in making a donation online or in person.

The Y maintains an ongoing commitment to ensuring that your privacy is protected. Accordingly, any personally identifiable information provided by you to us shall be used in accordance with the conditions outlined in this Policy. By using the Website, or providing personal information in our facilities or as a donor, you accept the practices described in this Policy.

Information We Collect

This Policy applies to all information collected or submitted to the Duluth Area Family YMCA. While using on of our websites, you may have the opportunity to register for services, make a donation, order products, make requests and post content. Accordingly, depending on the process, you may be asked to provide the following types of Personally Identifiable Information:

  • Name
  • Credit or Debit Card Information
  • Postal Address
  • Age
  • Email Address
  • Gender or other demographic information
  • Phone Number
  • Location Information

We may also retain the details of purchases and other transactions or payments made with us. However, we agree that we will limit retention of your payment source account number to that which is required for legal, regulatory and business requirements.

Non-Personally Identifiable Information is information that we collect from you that cannot be used to identify or contact you, such as your site browsing patterns.


How We Collect Information

Personally Identifiable Information. We collect personally identifiable information about you when you actively give us this information.

Non-Personally Identifiable Information. The Y uses cookies to remember certain non-personally identifiable user information. A cookie is a small file placed on the hard drive of your computer. This allows users of the Website to avoid logging in more than once, thereby saving time. You may, at any time, disable or refuse to accept cookies by changing the preferences or setting on your web browser. If you choose to disable cookies, you will still be able to use the Website. However, you will not be able to fully take advantage of certain automation and other functionality features available on the Website.

Please note: No personally identifiable information is collected with the cookies that we set. Accepting cookies while on the Website will not put you at risk for marketing to other sites.

Use of Personally Identifiable Information

The Y takes your privacy very seriously. Accordingly, the Y will only use the information you provide for the following specific purposes: to effectuate a registration or gift made by you; to customize the advertising and content you see; to fulfill your requests for products and services (including purchases); to improve the content and overall look and feel of the Website; to contact you; recognize and thank you for your donation; to conduct research; to provide customer service, such as to provide you with information you request, and to send you our e-mail publication, or other correspondence or information we think may be of interest to you, and to contact you regarding your account.

The Y will not share, sell, rent or otherwise distribute your Personally Identifiable Information with outside parties, except to provide products or services you’ve requested through us, or in response to a validly-issued subpoena, court order, or other legal process, or when necessary to establish or exercise our legal rights or defend against legal claims made by you or on your behalf.

Finally, the Y agrees that we will never use or share the Personally Identifiable Information provided by you in any way that violates or is otherwise unrelated to the means described in this Policy, without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Use of Non-Personally Identifiable Information

The Y sometimes uses the non-personally identifiable information that it collects to improve the design and content of its site and to enable it to personalize your Internet experience. The Y may use this information in the aggregate to analyze how visitors use and navigate the Website, as well as to offer you products, programs or services.

How We Share Information with Others

We may contract with a third party to help us manage, monitor and optimize the Website and measure the effectiveness of advertising, communications and use of the Website. We may use cookies for this purpose.

We may hire agents and contractors to perform services on our behalf including, without limitation, research, facilitating some aspects of the Website, sending e-mail to you, and handling our billings, collections and renewals. These other companies may be supplied with or have access to your Personally Identifiable Information for the purposes of providing these services to us or on our behalf. Agents and contractors of the Y who have access to Personally Identifiable Information are required to protect this information in a manner that is consistent with this Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for the Y and as otherwise required by law.


While at the Website, your information can be accessed through your username and password or, if you selected the “autologin” feature, through the unique identifier stored on your computer station.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have established appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

When you enter sensitive information such as credit card numbers on our registration forms, we encrypt that information using secure socket layer technology (sometimes referred to as “SSL”).


In order to use some features of the Website, you must first complete the registration process. During registration, you are required to provide certain Personally Identifiable Information, including, but not limited to the information described above (see “Information We Collect”). This information will periodically be used to contact you about site news and to enable you to retrieve your password, if necessary.

Correction of Personally Identifiable Information

So that we may best serve you, you are responsible for ensuring that all Personally Identifiable Information you provide on this site is maintained and kept current.

Children’s Privacy

Protecting the privacy of children is especially important to us. For that reason, we never collect or maintain information at our website from those we actually know are under 18, nor do we allow registration of users under the age of 18.

Scope of this Agreement; Third Party Websites

Although this Policy applies to the entirety of information obtained by you for the purpose of accessing or using content controlled and owned by the Y, it does not apply to entities that are not owned or controlled by us.

This Website contains links to other third party websites. Please be aware that the Y does not claim any responsibility for the privacy practices of these third party sites. We encourage you to be aware when you leave our site and to take reasonable precautions when sharing your personally identifiable information on third party websites.

Changes to the Policy

The Y may change this Policy periodically by updating this website. You should check this page from time to time to ensure that you continue to agree with the terms of this Policy.

Effective Date

The effective date of this Policy is April 2, 2021.

How to Contact Us

If you have any questions or concerns about the Privacy Policy for this site or its implementation, please contact us by sending an e-mail to info@duluthymca.org or by sending us a letter at the following address:

The Duluth Area Family YMCA
302 w 1st ST
Duluth, MN 55802